Privacy Policy

Privacy Policy

Introduction

Welcome to https://share-trading-educator.thebestlocalpro.com (hereafter referred to as ‘Share Trading Educator’, ‘we’, ‘our’, or ‘us’). We are committed to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users accessing our website, utilizing our applications, or engaging with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://share-trading-educator.thebestlocalpro.com
  2. Mobile and desktop applications developed by us
  3. Services offered through these platforms, such as user accounts, content delivery, and communication services
  4. Any other linked websites or third-party tools we may integrate into our services

Please note that this policy does not extend to external platforms, applications, or services you access through links on our website, as they have their own privacy policies that govern the use of your data.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. User Accounts: When you create and use an account on our platforms, we collect and store your account information, including login credentials and profile details.
  2. Transactions: If you make purchases or financial transactions through our services, we gather payment information, billing details, and transaction history.
  3. Website Visits: We track user behavior on our websites, including pages visited, search queries, and interaction duration.
  4. Communication: Any time you contact us via email, phone, or SMS, we record the communication for reference and improvement purposes.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services:

  1. Account Information: This includes user names, passwords (hashed and salted), email addresses, and profile pictures.
  2. Payment Information: Credit/debit card details, payment history, and billing addresses are securely stored for transaction processing.
  3. Financial Information: We may collect bank account information, investment portfolios, or other financial records to provide personalized services.
  4. Purchase Information: Details about products or services purchased, order history, and delivery addresses.
  5. Mobile Device Identifiers: Unique device identifiers, mobile network information, and IP addresses for device recognition and analytics.
  6. Location Data: With your consent, we can access your location data to provide location-based services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our platform; we may collect this content along with associated metadata.
  8. Social Media Information: If you choose to log in via social media accounts, we may collect information from those platforms (with your permission) to personalize your experience.
  9. Product Interaction: We track how you interact with our products, including clicks, views, and purchases, to analyze user preferences.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These are essential for navigating our website and ensuring basic functionalities.
  2. Preference Cookies: We use these to remember settings you’ve chosen, such as language preferences or layout options.
  3. Analytics Cookies: They collect information about your interaction with our site, helping us understand user behavior and improve our platform.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential tracking.

Data Retention and Deletion

We adhere to data retention policies based on legal requirements and business needs:

  1. Account Information: Retained indefinitely or until the account is deactivated.
  2. Payment and Financial Data: Stored for as long as necessary to complete transactions, fulfill contractual obligations, and comply with tax regulations.
  3. Purchase History: Typically kept for a period of 5 years after the last purchase.
  4. Communication Records: Preserved for 7 years or until the user requests deletion.
  5. Analytics Data: Aggregated and anonymized data is retained for 10 years to support business intelligence.

You have the right to request the deletion of your personal data, subject to legal obligations and operational requirements.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you.
  2. Rectification: Have inaccuracies in your data corrected or updated.
  3. Erasure (Right to be Forgotten): Request the deletion of your data, except where legally prohibited.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Data Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Be free from discrimination based on your exercise of data protection rights.

To exercise these rights or lodge complaints, please contact our Data Protection Officer using the details provided in the ‘Contact’ section.

Changes to Privacy Policy

We reserve the right to update this policy as needed to reflect changes in our practices or legal requirements:

  1. Any modifications will be posted on this page with a revised effective date.
  2. Continued use of our services after such changes constitute your acceptance of the updated policy.

Contact Information

For any inquiries, data-related requests, or complaints:

We appreciate your trust in our privacy practices and are committed to protecting your personal information.